SHIPPING + REFUNDS/RETURNS
Orders ship out of our shop with 1-2 business days. Shipping is through Canada Post, and shipping charges are calculated during check-out. In-store pick-up is also available.
Shipping is free for orders over $150. This discount excludes the purchase of complete bikes. The price to ship a complete bike is determined after the order is placed, and invoiced separately, but typically shipping is a flat rate of $25 for shipping in Toronto or $50 for shipping to the rest of Canada.
For returns, items have to be in new condition, unused, with original packaging. Customer is responsible for return shipping back to our shop (Ship to: Fix Coffee + Bikes, 1-80 Gladstone Avenue, Toronto, Ontario M6J 3K9). For exchanges, customer is also responsible for shipping cost of replacement item(s). All returns need to be completed within 30 days of the purchase date (or package delivery date, whichever is latest), with the original receipt. Shipping costs are not refunded.